A CANDID WORD FROM US TO YOU

We'd like to be candid with you...

If you engage our services we'd love for you to go away feeling that whatever your safety margins were before you engaged with us, they got wider. We will consider our interactions a failure if we just tick the audit-proofing box for another few years...

Here’s the thing: the laws of safety are close siblings to the laws of physics. And the laws of safety and the laws of physics don’t care if we’ve ticked the boxes - they only ‘care’ if we really do have thick safety margins. Human factors training, and safety management in general, should be attitude-deep not just audit-deep; that is, the outcome shouldn't just be informational but transformational.

If we really believe 70-80 percent of accidents are because of human factors, as accident after accident tells us; and if we really believe 99.999995% of non-accidents is because of human performance, as flight after flight tells us, why do we only spend 0.001 percent of our professional time deliberately improving such things (most likely one day every two years)?

You’re busy, We're busy. We don’t want to waste your time (or ours) completing a box-ticking course for auditors. We genuinely want to bolster your safety margins, encourage you and your team's performance and ultimately move us all further away from the tragic edge of a serious incident or accident. That’s our passion and our call.

So... we’ve made sure our courses and our services are backed by modern research, modern case studies and the modern enhancement of our peer-reviewed PhD research. This means our courses and services are built around our Red Rule Human Performance Safety Model where we try our best to do two important things: First, to ‘functionalise’ the info; that is, conceptualise it in such a way you can fly it on a Monday morning not just talk about it over a coffee. (Hey, Adrian was a lumber jack so he needs things to work not just make noise). And second, we try to put the humanity back into human factors by empowering the attributes and attitudes that make safety safe. Which is why we love this quote by the safety legend himself James Reason:

 “Whatever safety takes resides largely within very special people. Let’s hope you have such people when the occasion arises....”

~ The Human Contribution

We're not saying the course will plug every Swiss cheese hole or make your safety systems sing and dance, but if you want to share an ongoing learning experience in which we give the pursuit of Human Factors excellence a red hot bash then drop us a line here or via LinkedIn.

Spiel over. Let us know which way you want to go. We'd love to share the call with you and your team.

PS: A note about costs. We personally think Aviation Safety, HF, HP, NTS, CRM and Aviation Consultancy costs are sometimes too high... We're not out to rip you off but having said that the worker is worth their wages. We work hard to maintain our knowledge of current safety-science research, books and case studies and we work hard to produce decent deliverables for you which means we hope to be paid a fair wage. ‘Fair’ is outlined in any quotes provided which try to recognise economies of scale and other reasonable factors. Having said all that if the cost appears truly prohibitive please let us know as there may be some ways to 'sharpen the pencil' with the quote.